The other week I received an email threatening to shut down my website unless I sent Bitcoin. I’m pretty sure you’ve all seen something similar. While this one was just a scam and easily fixed by upgrading my security, it got me thinking about how a small business could easily be crippled by a random act – either malicious and intentional or a natural disaster. Big business will always have a business continuity plan (I’m old enough to remember the doom and gloom doing the rounds way back in 1999 with the potential disruption from Y2K), but what about small businesses like us?